u/anakindog

I bought a 30 day eSIM that stopped connecting to any network day 14, which happened to be a hectic travel day for me. Followed every suggestion from them and Google to sort it. Eventually bought a new eSIM from Holafly and it worked perfectly for the rest of my trip.
Airalo customer service did refund me but after having to explain the situation multiple times and not listening to me.
First time purchasing an eSIM with them and I won’t in the future.