u/anedinburghman

EDIT: I phoned the number below, just said i wanted to see what they could do - I didn't even say i was thinking of leaving. I was offered £23 for same speed, I had to ask about alternatives and was offered £26 for 1 GIG & Netflix + new 1gig Hub. I asked if it was the best, she said yes. I asked if this was a timings issue, friends had gotten better deals; she said this was it, and would likely remain unchanged if i waited. I hummed and asked when my critical cut off was before my bill spiked, she immediately offered me £25 bill credit.

At this point, I could have called off, clearly there is a little more wiggle room I'm thinking, but she's offering what she thinks will get me.

Rather than push it further, or call back another time, I take the deal: £26/mth 1 GIG+Netlfix +£25 credit, effectively then £25/mth.

I have 14 days to think but, honestly, this feels like decent value. Thanks to everyone who helped me with their experience.

I'm new here but I have joined and will be an active member for other members.

I know, it's my preference. I'm in Edinburgh city. But, in your opinions, is this worth fighting them for a better price? If so, what's your recommended course of action?

I don't need TV or subscription services.

Thanks in advance for your experience and support.