Corsair RMA experience (the good kind)
I see a ton of terrible Corsair support stories on here. I wanted to share a different experience I had just to balance it out.
Had a Corsair Vengeance RGB 64GB (2x32GB DDR4) that was gifted to me years ago. One stick gave my pc reboots since day #1 so I was using it on and off. Always thought it was some compatibility issues with my mobo. Got to know about MemTest and tested it out a few weeks ago - it would abort at 58% from sheer error count lol. Kit was probably 3-4 years old easy. The person who gifted me this was no longer a part of my life and there was no way to reach out to them for receipts.
Submitted a ticket in late April with no expectations.
Timeline:
- Apr 22: Submitted ticket, explained everything honestly.
- Apr 23: Was asked for some pictures and some other information. RMA approved within 24 hours.
- Apr 25: Agent Wayne L (GOAT) confirmed everything, and kept me in the loop
- Shipped the bad kit back somewhere around Apr 28
- May 4: Replacement shipped
- May 7: Delivered at my door (3 days from Taiwan to WA, US lol)
Genuinely hope y'all also have good experiences like this 😸 (not sponsored)