Don't know why???
I don't know why people are still giving DSAT on chat I am reporting this continuously but still no people here give the same
Please Support Us With CSAT 🙏
Hi everyone! If you’re satisfied with the support provided by your Verizon Wireless agent, please take a moment to leave a CSAT rating of 5/5.
A 4/5 rating is considered DSAT for us, even though it may feel like a positive rating from a customer’s perspective. Your feedback directly impacts our performance and can affect our jobs.
If we were able to resolve your issue and provide good service, please consider giving us 5/5 CSAT. ❤️
Thank you for supporting the agents who are here to help you! 🙏