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u/antonioooh

Image 1 — Warranty Eligibility or regular wear and tear? (8 months old, UK)
Image 2 — Warranty Eligibility or regular wear and tear? (8 months old, UK)
Image 3 — Warranty Eligibility or regular wear and tear? (8 months old, UK)
▲ 5 r/OnePlus13+1 crossposts

Warranty Eligibility or regular wear and tear? (8 months old, UK)

Hi all,

I've purchased my OP13 directly from OP in September 2025. I've started to notice some burn in already. I am just wondering weather this is an issue that would fall under my warranty/consumer rights or wether it'd be considered regular usage/wear and tear. I contacted support via chat and they informed me a technician would have to inspect it but they also informed me if I rejected their quote I'd have to pay a 30-35 EUR fee to get the device sent back to me so I'm not sure if it's worth sending it in. Has anyone had any experience with something similar?

u/antonioooh — 21 hours ago