u/anyusernamesffs

Long, long wait in the UK...

I placed my order on May 22nd expecting some wait, as shipping was noted for June. I didn't get any email confirmation, just some vague info in the Shop app.

On the 11th June I did get an email from the Combustion Store noting that the wait was over and stock had arrived, and orders would start dispatching the next week. (See previous post: https://www.reddit.com/r/combustion_inc/comments/1un22w5 where I hoped for some update, since it seems like the team are fairly active in this subreddit?).

Fast forward to today, 12th August, and still nothing. No email, no updates, not even on the shop app.

I appreciate that shipping overseas takes some time, and that there is limited stock, but when you've spent over £200 on something I'd expect some better communication from the company.

reddit.com
u/anyusernamesffs — 8 days ago

UK Deliveries

Excited for my delivery of my thermometer and display! My first ever digital thermometer so looking forward to learning how to use it.

I got this email on 11th June:

> The wait is finally over! Stocks for your Combustion order have arrived at our UK warehouse and are being processed. We're expecting to start dispatching orders next week.

When should I be expecting my delivery? It has been almost a month since that email went out, and two weeks since the shipping was meant to have started. I’ve not seen any email update / shipping details since!

Any further updates?

Signed,
An excited new customer.

reddit.com
u/anyusernamesffs — 2 months ago