u/apostate456

I had the Tonal 1 for about 4 years and then upgraded last year to Tonal 2. Today I went to work out. I tapped teh screen, it woke up, I connected my watch, I then tapped the screen to pick a work out and... nothing. Screen fully unresponsive. I did a hard restart (flipped the switch) for a couple of minutes, turned it back on... nothing. I did it again and this time, unplugged it, nothing.

I called Tonal support and they told me it's not repairable and so they have to switch out the device. It's under warranty but they replace it with a refurbished machine. :/

They estimate 1-3 weeks for install options. I'm going out of town in a few weeks so realistically it's much longer.

Any other fixes I'm not considering while I wait on Tonal?