Seems like Amazon is no longer sharing reviews for qty variations in my category.
Is it worth getting VINE reviews to these qty variations? Should I do that and then start running ads on these variations after reviews come in?
I have several different video creatives I'd like to test out to see which one gets the best results for my sponsored brands campaign. Any suggestions on how to do this?
Sent in a shipment to 5 different FBA warehouses. 2/5 of the shipment was updated to 'in transit' status, while the other 3/5 still only shows as 'shipped' status. A bit bizarre as it was shipped from the same location. Do I just wait this out?
I have a qty variation (1pack/2pack) for one of my listings. Better to segment this into different campaigns to test keywords/bidding or better to combine both SKUs into the same campaign?
As of this morning, it looks like the buy from other sellers link is gone. How do you look up other sellers that sell the same item now? Anyone else seeing this?
Thinking about putting an insert for brief instructions on how to use the product, but included also is a small caption that says something like
"Please email us for our free guide for XYZ and a 15% off coupon for your next purchase at myemail@domain.com".
I sell retail as well, so this would be found in my retail packaging.
It doesn't incentivize the customer for reviews and doesn't explicitly drive people off of amazon, but feels like it's in a grey area. Thoughts?
I have a shipment that is scheduled to be shipped SPD to FBA next Monday. However, I need to delay this to next Friday, but I don't see the option to do so; it's scheduled to be delivered the following week. Is this a big concern? Should I cancel the shipment and create a new one, or just continue with this one?
I manufacture a few different SKUs and sell those same SKUs with brand registry on Amazon. However, there are some other retailers resell on the same listing. Is there a way to determine aggregate sales for all resellers on the same listing so that I can figure out top line what the listing does?
I haven't run deals in a long time. Would love thoughts on how best deals compare vs lightning deals. They seem to be the same price, $70/day + 1% of rev.
Also, is it possible to limit timeframe, e.g. run for only 3 days?
Amazon opened a case and sent me this email today. I checked the history of all 1,2,3 star reviews as well as voice of the customer, and there are maybe 1 or 2 others in the past year that refer to this issue; I have thousands of reviews. I don't believe there is anything wrong with the product, but the issue is a byproduct of how the product actually functions. Suggestions on how to approach this? Email is below.
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We have identified product issues based on the following customer comments for the ASIN : XXXXXXXX:
<NEGATIVE CUSTOMER REVIEW HERE>
As this a repeated occurrence that the ASIN has had a customer feedback issue, we will require:
• An appeal that addresses the customer issue,
• A confirmation whether the units in your inventory are free from the above-mentioned defect, and
• A confirmation that your inventory stored in our fulfillment centers has the same updates as stated in your appeal.
An appeal should include any of the following:
• Kindly test the product from your warehouse and provide us the test reports.
• Please share the product’s User Manual (PDF Version, less than 10 MB) or other documents (Trouble shooting steps, Specs sheet or video) that can be updated on amazon website for customers’ reference.
• Confirm if there were any updates made to the product recently, if yes, please provide the details and updated documents (manual, instructional videos, etc.)
A successful appeal will always be directly related to the root cause of the customer reported issue and may include but is not limited to:
• Listing detail page updates
• Product design changes
• Improved instruction manuals
• Inventory removal orders
How much does low inventory affect your sales?
I have a SKU that is running low on inventory and prime shipping now is about 1 week. Sales went from 30/day to about half of that. Trying to figure out if that is due to low inventory issue or something else.
Never tried this, but I was told if Amazon prime account is sync'd up with my own website, that I'd have access to customer data such as address and phone number. This runs contrary to everything I know about Amazon and divulging customer data. Is this true? Is there any circumstance in which Amazon divulges customer data besides FBM?
Looking to potentially enter into Brazil. What are some things I need to know before going in as a foreign entity? Anything I need to know logistics wise and tax wise?
Just realized that there is a better subcategory for my product. A couple questions: