u/ariella2202

For context, I had an assignment due that had a Part 1 and Part 2 component where I had 2 submission boxes for 1 assignment. I applied for the automatic extension for both assignments. But when I went to submit my assignment Monday night it says that Part 1 was submitted “late” but Part 2 was submitted “on time”. I find that strange so I go look in my email for the confirmation emails I received as I know I received two.

Voila! I find 2 emails. Both saying an extension has been granted for their respective parts (1 & 2).

I send an email to the subject coordinator that same night I submit my assessment, which they responded to me earlier today.

They acknowledged my screenshots of the automated messages regarding the 72 hour extension on Canvas. They then told me that based on system records, that the extension request was submitted and approved for Part 2 only. And that there is no extension request in their database for Part 1, and this is why Part 2 is showing as submitted on time, while Part 1 is recorded against the standard deadline.

They did not acknowledge my question I asked; will any marks be deducted? Is there anything else myself or the subject team can do?

So I sent a follow up email to them. Hopefully this situation can be fixed soon, but is there anything else I can do to help myself? I really can’t afford to lose marks in this class. As it is a prerequisite class that I need to pass to do the higher one next year. And both this class and the follow up class only run in the Autumn session. I feel as if I have done all of the right things. I have both emails from the automated system saying I have been granted the 72hr extension and I also checked the Canvas app on my phone afterwards to see if it worked and I swear I saw both submission boxes said it was due 3 days after the original deadline.

Anyway, please pray for me bc idk if this situation is even fixable and am not sure if the subject coordinator will be kind enough to put my Part 1 submission as “on time”☹️☹️☹️