Traveled on TBI buses but no one explained to tap-out when getting off
Hi, so I've been on Palma for a few days and used the TIB buses in Palma but no one explained about the tapping out when you get off.
I only tapped when entering the bus.
I am looking at my transactions and they're multiples of EUR 1.2 (this was when I took the bus just one way), EUR 2.4 in the days I took the bus for a round trip, etc.
I am now back home for 3 days and there's still 1.2 EUR drained. I don't know what to do or if this will stop... I am looking on the official site (that's how I learned about "tapping-out") and it mentions 0.3 EUR penalty if you don't tap out.
But how long does this continue? It's scaring me to see the -1.2 EUR continue...
Has anyone been in a similar situation or heard about someone not tapping out?