u/ashhash6007

I’ve been reading a lot of incident postmortems lately, and one thing that stands out is how different every team’s investigation process is.

Some people jump straight into logs, others start with dashboards or traces, while some rely heavily on service dependencies.

In your experience, what’s the biggest bottleneck during the first 20–30 minutes of an incident? Is it finding the right signal, correlating information across systems, or something completely different?

what has actually improved your team’s workflow.

I’ve been reading a lot of incident postmortems lately, and one thing that stands out is how different every team’s investigation process is.

Some people jump straight into logs, others start with dashboards or traces, while some rely heavily on service dependencies.

In your experience, what’s the biggest bottleneck during the first 20–30 minutes of an incident? Is it finding the right signal, correlating information across systems, or something completely different?

Curious to hear what has actually improved your team’s workflow.