Autodesk license issues
I work in a company with 26000 employee all around the world and i am manager in single smaller branch. Of course We are just using licensed software and not allowing personal computer in premises to not have any risk. Employee cannot install any software within the office. However these does not prevent autodesk as Me and my colleagues receiving threats about user statistics constantly by autodesk representatives.
They seem to collect data about who uses and when and whenever they detect there is a user change they sent messages and requesting us to buy unnecessary licenses. In our team two employees are assigned to different project and two employees are departed from company. Naturally we reassigned licenses to someone elses. This company sent our IT some threat messages. We have currently 27 licenses and 22 active users in our team.
I requested user data from them and these guys told me they dont have to share any information at all. He is just constantly threatening in the phone and send ai generated quick diplomatic emails immediately after hang up. I asked whether customer relations mean anything to autodesk he quickly replied he is not with customer care and he only wants to collect money we owe to them.
The audacity. I am really tired of this approach. Just because they have some sort of monopoly in market does not mean they can treat customers like that. I will take action, i am working on procedure to move to alternative now. Open to any suggestion