Sat on tarmac for ~2 hours. Then they gave away my seat
Sort of a vent. Sort of asking is there's any recourse and whether it's worth calling to whine about it. Still, I understand air travel is ard for everyone, and I shouldn't expect everything to be perfect. And I am happy to have made it home.
BUT! Massive delays out of Newark yesterday as probably many around the NYC area experienced. We got grounded and sat on the tarmac for more than 2 hours. Fortunately, my connection was also delayed quite a bit. So I get to ATL, chill for a bit, then start boarding when they call C+.
BEEP. It says my ticket isn't vald. In fact, I am not on the flight. Or any flight out of ATL. The agent won't even look me in the face, and keeps checking people in as I stand there absolutely astonished. No more outbound flights, so I am essentially fucked. Luckily (or not) a much more confrontational man had this happen, too, and he starts flipping out. They call for a "code red", and another agent comes over to help him. Novody knows what happened. But my best guess is they thought we'd miss our flight and gave our seats away without even rebooking us.
He's arguing and getting loud, and they are able to give him a seat (First Class). I kind of sheepishly ask while this is happening if they can check my ticket and the agent shouts in my face that I'll need to wait my turn, even though I was first in line. They finally sort it out, and I end up in 37B. it's an hour flight, whatever! I made it home. But it seems lime an unbelievably fucked up situation. maybe this happens often, i don't know. I am not a complainer. But this is the first time where I'm like maybe I'll call to see if they'll at east throw me some miles for the downgrade?
Has this happened to anyone else? (maybe you're the confrontational guy, if so, I mean no disrespect.)
UPDATE:
The first person I talked to kept arguing with me saying it was just an act of God. Then I got sent to a supervisor, who again just spent the whole time "playing devil's advocate" as she said. At least got 5,000 miles. But they made me feel like I was the one being unreasonable. As one of my friends said, my loyalty to Delta despite everything they put us through needs to be studied.