u/bbysp1ce666_

doordash returns

I bought a bunch of black tops for an event through DoorDash with the intention of keeping one and returning the items I don't like. Nothing shows these items were non-refundable or the return policy until after I placed my order.

A bunch of the tops were out of stock, and the dasher replaced them with the wrong sizes even though I asked for a refund for the items not available and even denied a replacement when they contacted me. So now I have all these tops that don't fit, and I'm not sure what to do with them. Support gave me partial credit for the incorrect items/order being 2 hours late and said I could still go exchange all the items, but the DoorDash return policy for UO says I have to exchange them for tops in the same style, just different sizes/colors.

Since I have the store receipt, do you think if I could just use that to return the items and ask for store credit? Or can they tell it's from doordash and make me exchange it for the same items?

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u/bbysp1ce666_ — 12 days ago