Over a burrito
Happened today and I witnessed the whole thing. A dad and daughter came in and the dad asked for a burrito, though he wanted it double wrapped but the way he wanted it works when you ask for it at the start.
The way he wanted it was for it to be wrapped in the first tortilla then in the second, but with how much was in it, the first tortilla wasn’t able to encased the stuff. He got a pissy about it and my manager had to explain why it worked that way but he started to yell. My manager had to raise her voice to basically be heard until this grown man child yelled “IS THERE A MANAGER” and she yelled “I AM THE MANGER” while pointing at her collared shirt. His daughter basically was embarrassed and the two left cause he didn’t want his burrito… being wrapped in a way that was more convenient for my manager to wrap.
Both foods that they wanted tossed out and the guy has to deal with the fact that other people looked at him throwing a temper tantrum like a toddler.
The other managers will very likely be informed about the guy (we also have cameras that pointed to the line) and he could be trespassed for accosting my manager.
Edit: fixed spelling