u/bertha8235

S4 MK3 : Suddenly no audio. Macbook is perfectly optimised for the S4 MK2, no issues till I used the S4 MK3. What can I try or have I been sold a faulty device?

S4 MK3 : Suddenly no audio. Macbook is perfectly optimised for the S4 MK2, no issues till I used the S4 MK3. What can I try or have I been sold a faulty device?

I bought a second hand S4 MK3, mint condition with deck saver & UDG bag for £350, appears to be well looked after.

2nd gig & audio cut out. Completely silent, happened randomly & wasn't touching or using anything. The S4 & Macbook were acting as if nothing had changed, all lights responding as designed. But No sound. I played a song from my phone & it was ok after I re-booted.

I've spent upto a year perfecting optimisation for my Macbook setup, so I'm aware of a lot which can cause issues from anti-shock settings in terminal, brightness, to spotlight, USB Hubs, I've eliminated most I can having followed everything in this guide:

https://support.native-instruments.com/hc/en-us/articles/210296445-Mac-Tuning-Tips-for-Audio-Processing

I've opened a ticket with NI but, I'm at the very start of a long process of fault finding.
If there is reference anywhere online, or anyone who's had this happen with the S4 MK3? please let me know. In the meantime I need another controller to DJ with before upcoming Weddings which I have booked.

u/bertha8235 — 10 days ago

https://preview.redd.it/bf4fxgb8mcyg1.jpg?width=2048&format=pjpg&auto=webp&s=72ddb492a3fbf7bbfa5f8bedadbf28197c11a170

Since I started using my S4 MK3, there's no highlight on the laptop when operating a deck.

So I want to look at the laptop to know which deck is being operated, not just the device.

I'm so used to having visual feedback on the screen, I can't undo this procedure overnight as I've been used to it for 15 years using the other S4 Mks.

I'm loving my S4 Mk3! Best move I've made in a long time.

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u/bertha8235 — 23 days ago