SoFi Crypto CB deemed ineligible
Basically the title. I took advantage of the $100 CB for opening a SoFi crypto account with a minimum $30 purchase. I'm a new Rakuten user, so was unaware that it had to be 30 dollars after fees. Shitty thing is I never would have done this deal at all if not for the generous cash back offer. I think crypto is a terrible investment. To add insult to injury, the value of that crypto has dropped about 30% since I bought it last month. So now I'm actually at a loss right now because of this "deal."
I've dealt with similar deals like what Rakuten offers using my credit cards many times before, so I always read the terms and conditions in their entirety to make sure I qualify for the offer. I am 100% certain that it said no such thing about the $30 being after fees, but that's what Rakuten used as their justification for deeming the offer ineligible. I shot them a final email two days ago basically saying this feels like a bad faith catch and to honor their end of the bargain, but I haven't heard anything back from them.
Has anyone had a similar experience with the SoFi Crypto offer? Any chance they'll honor the promotion? This experience with Rakuten has left a bad taste in my mouth. This is only the second time I've utilized their service, and as you can probably guess, I'm not happy.