For recruiters who entered the industry from another field — what has entry-level agency recruiting been like recently?
I’m curious to hear from people currently working in recruiting, especially agency/staffing recruiters, about what the industry actually looks like right now.
For context, I’m in my early 30s and have spent the last few years working in a warehouse environment. Before that, I worked in medical collections/customer service, where I handled inbound and outbound calls, difficult conversations, payments, goals/metrics, and communicating with different types of people. I’m also bilingual in English and Spanish.
I don’t have a college degree, so I’ve been looking at career paths where experience and transferable skills can actually give someone room to grow. Recruiting recently came onto my radar, particularly staffing for light-industrial/warehouse positions since that’s an environment I understand firsthand.
One thing I’m especially curious about is the performance side of agency recruiting. I understand there can be quotas, placements, calls, and other metrics involved. I worked with quotas in collections several years ago and didn’t always hit them, although I was also much younger and less experienced professionally than I am today. I’m trying to understand how recruiters are actually measured and what realistic expectations look like for someone new.
I’m also curious about the long-term outlook. Even in the warehouse where I currently work, we’re seeing more automation and robotics being introduced. Recruiting seems to be changing quickly with AI and automation as well, so I’d be interested in hearing how people already in the field think the profession will evolve.
For those currently working in staffing/recruiting:
What does a realistic first year look like?
How difficult are agency recruiting quotas/metrics for someone new?
How secure does the industry feel right now?
How much are AI and automation actually changing your day-to-day work?
If you entered recruiting from an unrelated field, what surprised you most?
I’m not looking for advice on a specific application or whether I’ll get hired. I’m mainly interested in hearing directly from recruiters about the realities of the industry before deciding whether it’s a career I want to pursue long term.
Thanks for any insight.