u/birdclan09

▲ 13 r/komoot

Customer Service

Komoot,
I think you guys are working harder than any app to improve, so I look forward to what you come up with.
However, have you emailed your own customer service? The AI bot is a dimwit, and conversing with it is very frustrating. I know the intent behind it, but it truly sucks.

reddit.com
u/birdclan09 — 6 days ago
▲ 4 r/komoot

Battery and Performance Test - AWU3 with Komoot vs Suunto Vertical 2

I have seen a lot of updates on the Komoot app recently. I saw one of their latest included notes about improved battery life for the Apple Watch while using the map. So I decided to give it a test. I went on a two hour hike and wore my AWU3 and a Suunto Vertical 2. I just have a couple of observations that may interest some of you.

First, a huge problem my encountered. The start of my hike was in a location that did not have cell service. The Komoot app on my phone nor on my watch Wood open to load the route because I did not have cell coverage. However, I downloaded off-line maps on both of the devices. That is a huge oversight. That needs to be addressed immediately. I ended up just tracking a manual activity without loading any route to get it to work.

As far as battery use, here are the results:

AWU3
Hour 1 (Map screen open) - 11% battery used
Hour 2 (Data screen open) - 10% battery used
So it would appear that keeping your watch on the map screen or the data screen has only a 1% difference of battery life per hour.

Suunto Vertical 2
Hour 1 (Map screen open) - 5% battery used
Hour 2 (Data screen open) - 1% battery used
There is a much bigger difference between using the map screen and the data screen on this watch. If you’re someone that you know will always use the map screen, the Suunto Vertical 2 is about twice as efficient. However, if you don’t keep your watch on that screen, 1% per hour was an amazing result.

reddit.com
u/birdclan09 — 7 days ago