Charging status not updating when using a home charger
Charging status not updating when using a home charger
I'm using the Mazda 6e app with my new Mazda 6e GT, but the app doesn't recognise when the car is charging on my home 7 kW Tesla Wall Connector.
The car's display correctly shows that it's charging at 7 kW, but the app continues to show the previous battery percentage and doesn't display a charging status or symbol.
It would be great if this could be investigated and fixed in a future update. Reliable, real-time charging information is an important feature for EV owners.
** Update: The vehicle has finished charging and has been disconnected at 100%, however the Mazda 6e app is still stuck showing 85%.
I’ve restarted and refreshed the app and restarted my Samsung Z Fold 8 Ultra, but there’s no change. Any remote vehicle function just shows “Connecting with vehicle” followed by “Please try again later.”
The issue occurs regardless of whether I’m using Wi-Fi or mobile connectivity.
Horn/lights/boot all work from within the app. Last connection showing is today at the time I plugged the external charger in.
I charged at e Evie fast charger yesterday & could see the status within the app.