u/blairks19

Has anyone had issues with JRL customer service? I sent a pair of my clippers to be repaired last month, June 20th. I sent tracking info, they said they'd call me for payment when they got them. I've heard absolutely nothing. I've tried emailing 3 times and calling customer service with no answer. I was on hold for 45 minutes yesterday and my call never got picked up. When I emailed about my warranty I got answered the same day. These are my everyday clippers and I've been using my backup pair for a month now 😭