Slim Bolt doesn't adjust
Hello. I just received my slim bolt yesterday and tried to place an Energel ink cartridge in it. It did not fit (too long}, and no adjustments could fix the issue. I have read that I shouldn't have to trim the cartridge, but I did to measure how long was the max it would take. I ended up trimming it to almost the same size as the cartridge that came with it (Parker G2 length).
I really like the pen, but would like to use energel cartridges. That's one of the reasons I bought it. any ideas on what I can do to fix it, or what I am doing wrong? Do I need to just send it in and have it replaced?