
Saguaro patio room
We stayed in one of the patio rooms at Saguaro this weekend and had a pretty scary situation happen. We left our room for literally maybe 20 minutes and when we came back, our door/lock was completely destroyed. The batteries from the lock were knocked off and all over the floor inside our room, and the whole lock mechanism was basically disassembled. It genuinely looked like someone had been body slamming or trying to force their way through our door.
What made it even weirder was that earlier we had gone upstairs to hang out with our neighbors and two random guys followed us into their room. Within like 10 minutes, someone’s phone went missing and the two guys were suddenly gone. We obviously can’t say for sure that the two situations were connected, but between that and coming back to our door looking like this, it definitely freaked our whole group out.
The door situation ended up being like an hour-long ordeal. We called the front desk and went down there multiple times because they kept trying to issue us new keys, but nothing worked. Eventually they came up with a master key and realized the actual lock itself had been compromised. Engineering came out and everything was fixed by the next day, and the hotel did take care of us, which we appreciated.
It just sucked because after that we were SO on edge. We stopped going into other people’s rooms and weren’t comfortable letting anyone we didn’t know into ours. Definitely put a weird feeling over the rest of the weekend.
Did anything like this happen to anyone else staying at Saguaro?