Kiro subscription "not authorized," multiple cases, no real answer
I tried to reactivate on Aug 10, I got:
"Failed to create Kiro subscription for 1 user. Your account is not authorized to make this call."
I've filed multiple support cases since then. I gave them everything ,account ID, error text, usage dashboards showing near-daily activity for months. One agent finally gave me a straight answer: it's an internal account-level assessment, unrelated to usage, and they can't override it or tell me why. Just "reach out again if circumstances change."
What's the point of having support if the answer is "there's nothing we can do"? Are we just stuck indefinitely? All my project work is on hold because of this, and there's zero timeline, zero explanation, and zero way to appeal it.
Anyone else dealing with this? Did anyone actually get resolved, and if so, how long did it take?
