u/br0m0-sapien

I ordered some 2a buds and they finally got here yesterday. Straight out of the box the right one had a faint buzzing sound when it's in the normal setting with no anc and no transparency. It's loud enough that it's impossible to ignore, but not terribly overwhelming. Just enough to be a problem I can't live with. I was looking for a fix and found and tried all of the following with nothing fixing the problem:

• Cleaning the bud
• Trying the other sizes to see if the seal helped
• Turning off the setting where it detects if it's in ear
• Completely resetting it
• Disconnecting it and reconnecting
• Forgetting it and then reconnecting
• Switching to mono
• Not connecting to find hub
• Turning off audio switch

Does anyone have any other suggestions or had this problem and managed to fix it? Or do I need to contact support for a new pair?