▲ 2 r/NapoleonGrills
Anyone else having warranty issues?
I seemingly cannot connect to anyone via email or live chat to get a warranty claim in for a brand new rotisserie (worked for a few turns, stopped moving but still hums).. Emails on their site no longer work (bounced) or auto response (no longer monitored). The live chat just directs me to the warranty portal which never finds my model.
Going to have to call but, has anyone else experienced this (warranty issues and/or rotisserie)?
u/braunsHizzle — 9 days ago