The app was the easy part. Getting cafes to sign up is where the grind is.
Building Brewly, a prepaid coffee app, and wanted to share the bit nobody warns you about.
The model's simple: a customer buys a discounted pack of coffees from a specific cafe, the cafe gets paid for the whole pack upfront, and the customer keeps coming back to redeem. Cafe gets cash flow and a locked-in regular, customer gets cheaper coffee, we take a small fee per cup. No cost for a cafe to list.
It's two-sided, so I went supply-first and spent most of my energy getting cafes on board. That's been the real grind. Cold walk-ins, IG DMs, Facebook owner groups, roaster intros, all tried, all mixed.
The biggest lesson: cafes don't care that it's an app.
First paying cafes are live and I'm working through the next batch now.
Two questions for this crowd:
- Two-sided marketplace folks: how did you know when to flip from supply to chasing demand?
- Anyone cracked Aussie SMB acquisition without burning out on cold outreach?
Links if you want a look:
- Website: brewly.com.au
- App Store: Brewly
- Google Play: Brewly
- Instagram: @brewly_au
Cheers, Matt