When a calendar is not a calendar
Happened this week. I’m a M365 SysAdmin. A ticket was escalated to me where the user wanted to modify a calendar’s permissions. Ok. Not a big deal. But I could not locate the calendar.
So doing what any good IT professional would do, I asked for a call over Teams and then requested the user share their screen. Once connected and seeing what they see, I made the request. “Please show me how you access this calendar.”I’m expecting Outlook > Calendar > specific calendar. But nope!
The user opened File Explorer, navigated to the File Server, and through several folders. The last folder led to a file called 2026 Calendar. And it’s an Excel file! No wonder I couldn’t locate the calendar anywhere in Exchange!
After that I suggested that maybe we should consider a real calendar for future use. 🤦♂️