u/bushytop22

Went for a ride, Karoo 3 turned on, then black screen and nothing. Was fully charged when I left.

Have tried all of the suggested approaches on "waking" it up, but nothing works. Opened a support ticket yesterday, no response yet. It shows up on my computer as a Bulk USB and lists Qualcomm as the manufacturer, so it must be in some type of processor recovery mode. But I get nothing on the screen - no lights, no flickering, nada.

How long should I anticipate waiting to receive a warranty replacement?