u/buttstouchmysoul

What to do

Had my Ariya for almost a year, and a week upon purchase I had a 24/7 dash cam installed and tint.
Had no issues prior to end of March-early April where it was told to me that the 12V battery needed to be replaced so I did over a weekend under Man. Warranty. Issues still happened and I took it to the dealer I bought it from this time and they told me it was the AC/DC converter and probably a defective 12v battery. Took about 2 weeks for it to be complete and the dealer issues I posted on this sub, but it was working fine until today. I come back from a weekend trip to find the car dead; same issue as before.
Due to the nature of my work, I occasionally have to travel long distances and I have added about 15k miles since purchase and may not qualify for Lemon Law if this happens again after trying to get it fixed the third time; which I would hate to do because when it works it’s great!
I just don’t know what to do at this point and am asking y’all for help or information

reddit.com
u/buttstouchmysoul — 7 days ago

Don’t Know Where to Post but its an Ariya

I still have warranty on my Ariya to get my AC/DC converter fixed as it was draining my 12v battery and took it in for that and another wear and tear service that I was gonna pay for. However this dealership I took it to wanted for me to change my filter and filter door. I already have a filter and they wanted to charge me 80+ for one, and around 33 for the filter door. They said I can decline or approve of these services online, so I went to decline the extra services. Just when I was about to accept what I originally brought the car in for, at the confirm services page, they added a service fee. A service fee? On top of the services you made the price of labor for? And I know damn well that service fee ain’t going to the techs or mechanics. So I decided to text my decision to the services manager, while driving, so it was voice to text. When I noticed later at a stop, the voice to text didn’t catch everything and messed up so it sounded like a confirmation rather a decline of additional services. The lead said they would reverse the order but then the photo says the rest. I did send a message saying “so the part hasn’t shipped therefore isn’t installed on my vehicle?” The one loaded is what I intend to send next if they ignore me again today.

What should I do? I fear they are going to charge me for a part they can easily store and still charge me service fees. Is this a legal thing issue as well?

u/buttstouchmysoul — 29 days ago