Anyone have experience with the Jelly Max on Mint Mobile?
TLDR; jelly max not fully compatible with mint???
I bought the jelly max after researching what would work, I asked mint mobile directly if it's compatible, they said yes, I checked the unihertz website, and saw other posts about unihertz phones working with mint.
So I ordered one, to add to my existing mint plan. Activated the sim in the new phone, and got on the network just fine. The problems so far have been that I can't use visual voicemail in the onboard phone app, and I can't adjust my APN settings because they're all greyed/locked out on my settings.
After emailing unihertz customer service, they told me to just switch to t-mobile. Mint is on the t mobile network though. I also spent 4 hours yesterday trying different mint customer service reps who all told me different things. One said I had to ask unihertz to unlock my phone, as previous mentioned, we know how that went. One rep said mint is only partially compatible, so for the best experience to use a different phone. One rep said to try all the different resets and empty caches and restarts etc... I tried literally everything.
Did I screw myself buying this phone to use on mint?