u/catsun1123

▲ 0 r/Rogers

Activating bulk internet service

I recently moved into a new condo and I need to activate my bulk internet included in my maintenance fees. I called the number provided to me by my concierge, however the automated message keeps telling me their customer care team is closed right now, and to call back during “regular business hours” (which I presume is 9-5 local time). Right now it’s past 9:55 my local time and still it leads to the same automated message. What time do they open at? Or am I calling the wrong number? Any help is appreciated 😭

EDIT: I called back at noon and they finally picked up. Seems like they weren’t actually open at 9am local time 🤷🏻‍♀️ thanks for the help everyone!

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u/catsun1123 — 2 days ago