Has anyone else had billing or cancellation issues with Row House College Station?
I signed up under a promotional unlimited membership for $69 and later submitted cancellation forms because I did not want to continue. After that, I was charged $199, which they explained as a $159 membership charge, a $25 returned payment fee, and a $15 late fee.
After multiple follow-ups and working with my bank, my account was eventually confirmed canceled with no future charges. However, the $25 returned payment fee and $15 late fee were not refunded.
I’m mainly posting to ask if anyone else has dealt with something similar and to warn people to read the cancellation terms carefully, save all emails/texts, and get every cancellation or billing promise in writing.
The classes may be great for some people, but my billing and cancellation experience was stressful and frustrating.