u/ccormier001

I ordered a 9x12 rug on July 22nd. It’s August 16th and it still says delayed. I reached out to customer support who originally was wonderful and very attentive. They assured me they were reaching out to the warehouse to get an estimate on when I can expect my rug to arrive. The final email I received essentially said “thank you for waiting for your rug. Here’s a 40% off code on your next rug”. Why would I order another rug when I’m not even sure I’ll get the rug I ordered? Anyone else experiencing this? I would at least like a rough estimate on when I can expect my rug to ship.