u/celebwi

At the beginning of April, I purchased a computer from an reputable eBay seller. Shipped and arrived next working day.
The physical quality of the build is great, however the CPU was physically damaged (not in shipping, done by seller) when I had received it

Techie response, skip paragraph if needed: CPU is an i9 14900k. bios version installed had microcode 0x123, which was well before the fixes for the voltage spikes. Seller had claimed that they benchmarked and tested the system, which would have resulted in vmin shift. i updated the bios myself after i got the system, but the cpu still sometimes produces ILLEGAL_INSTRUCTION and tried to access invalid ram addresses, especially under JVM environments, but happens everywhere.

To my knowledge, this is both an existing and latent defect. The system isn't usable to its specification because of this. I gave seller two options, either send a new cpu, and when it arrives i send the old one back, or give me a partial refund just for the cost of the cpu, and i will also send the old one back. seller refused both options and is instead insisting that i follow their "repairs process as advertised".

seller is insisting that i pay for postage, postage insurance, and suitable (anti-static) packaging, as well as consumables needed to install a new one. exact wording was "return the device at your cost for us to repair and return"

should be noted that value of cpu is currently £415-440, and cost of consumables would be around £30.

edit: they have said that it can take up to 28 days for a new cpu to be sent out. i could be left without a working machine that i paid £1850 for, for a whole month. is that even legal?

What should i do?

Lately it just seems like an extremely low amount of effort has gone into picking maps. Most people agree that this week of shorts is one of the worst we've had in a while. The grand map is made by Nadeo, even though there are perfectly good maps that have been in review for weeks, or even months.

There's meant to be a troll totd on the first of every month, and they just didn't deliver on that this month, with backlash on Twitter because of it.

And to top it all off, today's totd is just a Nadeo campaign map, copy and pasted into a different environment with redone scenery.

Anyone else feel like the quality of this is going downhill?