▲ 0 r/pomhealth
Optio Order Mess Up - Questions
I ordered two 71mg vials from Optio via Pom and received two 50mg vials. Has this happened to anyone else? Did they fix it for you, if so? And if yes to that, how long did it take for the mistake to be corrected?
This is the first time I have had this happen, so I’m just curious with how good Pom is at correcting the issue. I sent an email and I want to be patient for them as I know it’s busy, busy, busy.
If it matters, my Optio came via Enovex. Still 4ml vials, but 12.5mg/ml instead of the usual 17.65mg/ml.
Thanks,
u/cfspd — 1 day ago