Is there anything that can be done about the Maxwell 2 hiss? Should I buy original Maxwells?
Hey r/audeze,
I was really excited to try the Maxwell 2 headset, since it’s basically the only headset that checks all my boxes. I’d seen the massive amount of complaints about the hiss, but some people said they got a set that didn’t have it, or that firmware had fixed it.
Finally pulled the trigger and… the hiss is so terrible that just having the headset turned on (not even connected) quickly gives me a headache. Updated all the firmware, tried connecting the dongle to every different USB port I have, factory reset, tried with microphone and without. I returned for a second set thinking it must be a QA issue, and the new ones have it too.
It sounds like a DAC noise floor, and is present whenever the headphones are turned on, even when not connected to anything. The fact that so many people have reported the hiss, and both sets I got have it, seems to lend credence to the conclusion most people here have landed on: every Maxwell 2 has this issue, and some people are just not very sensitive to it.
Has anyone managed to figure out a solution?? Is there anyone with sensitive hearing, that is generally able to hear noise floors like this, who got a Maxwell 2 that is bearable?
It seems like Audeze has just stopped responding to threads here — have they just given up? I’ve also noticed the Maxwell 2s going out of stock pretty much everywhere — have retailers just bailed on it given the huge amount of returns?
I was really excited to have a set of 2.4ghz wireless cans that sound better than my Arctis Nova Pros — should I try to find a pair of original Maxwells? Seems so strange that the originals seem to have had great QA and no issues, but this new version is basically unusable out of the box :(
Any help is appreciated!!