u/chanandler_bong21

Just wanted to share my experience with Persol, so anyone buying directly from them is aware of what they will be dealing with…

I placed an order directly at Persol.com, they sent me the wrong size. It could happen, not a problem. I initiated the return and they sent me a label that I used to send the pair back. Received the confirmation of refund on 4/16, and 3 weeks have passed now and they still are telling me to give them another week to process the refund!! Absolutely horrible horrible customer service from a brand that markets itself as a luxury brand!

Anyone thinking about buying anything Persol should look to other retailers and avoid their website!