u/cheetah7985

I've always read that chat agents are required to reply to a customer within _ amount of time, and they get more time by being the last one to respond. So I always make sure to (try and) be the last response, even if it's banal and worthless. This guy was not having it!

This was the final step of a pretty horrible experience I had with Samsung over my purchase (delayed by nearly a month due to their error), and if only the rest of it had been this easy. Oh well, got a chuckle out of this chat!

EDIT - The point of the post was a humorous and polite exchange in which I felt it was apparent each of us knew what the other was doing.

More to some of you people's point; after being taught by numerous experiences over the years that my concerns get deprioritized, or all together cutoff and prematurely ended, if I am not on top of the conversations, I have adapted my behavior to counteract these corporate decisions that harm the consumer. Yeah, unfortunately that impacts the employee in that, in this hypothetical-maybe scenario of a chat timer, they have to keep better tabs on me and my chat.

I hope to see you back here with your apologies when this post rings a faint bell of a memory and you reply to your own customer service issue with a banal and empty reply in order to keep the attention you probably deserve to have.

I’m installing a robot vacuum/mop with automatic dirty water drainage.

The unit uses 3/8” tubing and the manufacturer says:

• max 20 ft tubing length
• max 31” vertical rise

The nearest accessible plumbing is a 2” ABS laundry drain line, but the open standpipe access is about 48” above the robot station.

I can easily access and modify the ABS drain line AFTER the trap, but accessing before the trap would require opening drywall.

So my main question is:

What is the cleanest practical solution here?

1. Tie into the drain after the trap with a sanitary tee/check valve?
2. Add some type of condensate/lift pump so I can discharge into the laundry standpipe properly?
3. Something else I’m not thinking of?

I’m comfortable cutting/gluing ABS. Mostly looking for the approach a plumber would consider the least stupid while still being practical.

I’m installing a robot vacuum/mop with automatic dirty water drainage.

The unit uses 3/8” tubing and the manufacturer says:

• max 20 ft tubing length
• max 31” vertical rise

The nearest accessible plumbing is a 2” ABS laundry drain line, but the open standpipe access is about 48” above the robot station.

I can easily access and modify the ABS drain line AFTER the trap, but accessing before the trap would require opening drywall.

So my main question is:

What is the cleanest practical solution here?

1. Tie into the drain after the trap with a sanitary tee/check valve?
2. Add some type of condensate/lift pump so I can discharge into the laundry standpipe properly?
3. Something else I’m not thinking of?

I’m comfortable cutting/gluing ABS. Mostly looking for the approach a plumber would consider the least stupid while still being practical.

The station uses 3/8” tubing for the dirty water discharge, and the instructions say to not use more than 20 feet in length, and not to rise higher than 31 inches. The closest drain line nearby is the 2" ABS pipe for my washing machine drainage, but the easy access up top is 48 inches high.

I've been browsing all sorts of parts and pieces but I'm looking for some real-world knowledge about what would be best/easiest, and mostly because I know that to do this up to code I'd have to cut drywall in order to access above the existing p trap (and moving the p trap would probably be the most work of all options I've thought of so far).

I can cut and fit pipe just fine, and I found some 3/8 tubing conversion stuff so I know I can frankenstein something. Would tapping into the pipes after the p trap be fine for something as minimal as a robot vacuum drain line? I also saw some air-gap parts that use 3/8 tubing, would that help? Or is there some kind of "motor booster" that I could put the tubing into to get it up 48 inches?

Also, there is an AC condensate drainage line nearby that is within the measurement specs of the drainage line, but should I be draining mop water into that? That line is 3/4 maybe 1/2 inch piping but is meant just for condensation buildup.