u/chimx

Hello, I have a wix site with an annual/monthly subscrition method. to put out emails to our subscribers ive created 3 segments using:

if-> purchased plan -> monthly/monthly plan name

However, many of our members enroll in an auto-renewal payment model and their subscription type is "auto-renew annual". These members do not seem visible to wix segments from the "purchased plan" segment option. is there a solution?

I don't want to use member status as this seems to capture people who enroll for free as members by supplying their email address.

I would appreciate any help someone could offer