Hey Gimme fam,
One of the best parts of this community is getting to see people start feeling more like themselves again.

The quieter wins. The confidence coming back. The clothes fitting differently. The moment someone realizes they are actually sticking with something. The “I didn’t think I could do this” turning into “wait… I’m doing this.”

We’d love to celebrate those stories.

We’re looking for Gimme members who are open to sharing before-and-after photos and a little bit about their experience with compounded medications on their weight loss journey. Selected submissions may be featured on our website, social media, emails, and other marketing materials to help encourage people who are just getting started and wondering if they belong here.

And just to be clear, this does not need to be a perfectly polished transformation story. Real progress counts. Small wins count. Messy middle counts. The “I’m still figuring it out but I’m proud of myself” stage absolutely counts.

As a thank-you, everyone who completes the form will receive a $50 credit added to their account.

It only takes a few minutes to submit:
https://form.typeform.com/to/btFfzltt

We really do love seeing the progress, confidence, and community support happening here. Thank you for trusting us with your stories and for letting us be a small part of the work you’re doing for yourself.

Proud of you. Like, genuinely.
Chloe

Terms and conditions apply. See application for details.

Hey Gimme Fam!

Just wanted to share a quick update for anyone still waiting on information regarding Apothecary orders.

While we still have somewhat limited information on our end, we have been seeing a lot of positive movement recently. Many member orders have been shipping out, and we’ve also seen several people successfully get updates directly from the pharmacy.

If you’d like to check on your order, you can email them with your full name and order number, and they may be able to provide more details regarding your status or shipping timeline.

Email: info@quakerrx.com

A lot of members have reported receiving responses, tracking updates, or clarification after reaching out, so we wanted to pass that along in case it helps ease some stress while everything continues moving forward.

We truly appreciate everyone’s patience and support, and we’ll continue sharing updates as we receive them.
Chloe

If it’s been 5+ days and your BPI order is still sitting in “Sent to Pharmacy” with no movement, there is a chance your order was canceled/voided by Pharmacy Hub (not by Gimme!) due to duplicate BPI orders across telehealth platforms.

This is especially affecting patients using multiple telehealth providers that run on the Bask Health platform.

What’s happening:

Pharmacy Hub appears to be voiding duplicate or overlapping BPI orders for compliance reasons. The problem is that they currently do NOT send a cancellation signal back to our system.

So from our side, your order may still look active and remain stuck in “Sent to Pharmacy” indefinitely, even though the pharmacy has already voided it internally.

We completely understand the frustration, but in many of these cases, the issue is occurring at the pharmacy level.

The biggest trigger we’re seeing:

If you placed a BPI order through another telehealth within the last ~10 days, placing another order elsewhere can cause Pharmacy Hub to void one of them.

We are actively working with Pharmacy Hub’s IT team to improve visibility into these cancellations so members aren’t left in limbo.

For now, please keep this in mind before submitting refill requests or placing additional BPI orders across multiple platforms.

If you are waiting on a dose adjustment, from a BPI please DM me as well. 

If you’re currently stuck in either situation:

To check your order status, send me a chat message. I can look into it and request that your prescription be resent to the pharmacy if needed. I can also request that your order be refunded or canceled if you would prefer that. We’ll process a full refund with no cancellation fee.

Thank you again for your patience!
Chloe

Hey Gimme fam,

Wanted to share a quick update so people aren’t left guessing.

We spoke with NewLifeRX (the pharmacy that fulfills Apothecary orders), and they’re currently out of stock (again). The inventory they received last week has already been fully allocated.

From what they told us, this is largely due to a broader industry issue. Demand is outpacing production right now, so it’s not isolated to just one provider.

Current timeline:
They’re expecting their next restock around May 11.

If your order is affected, here are your options:

1. Stay in the queue and wait. No action needed. Just keep in mind the current estimate is about ~10 days until the next batch is available.

2. Request a full refund. No cancellation fees. You can get your money back to your original payment method if you’d rather not wait. This will only be for Apothecary orders. Send me a message or send support at hi@gimme.care this message:

>“I’d like to cancel my Apothecary order and request a full refund. I understand there are delays, so I’d prefer not to wait. Please let me know once it’s been processed. Thanks for your help.”

Also worth noting: if your order has already shipped (or you get a shipping confirmation soon), this won’t apply to you. The ai in chat WON’T help you with your return. Please send an email to hi@gimme.care or click the button that says “Speak to a Human,” in the window. 

I know this isn’t ideal, especially if you have been waiting for a while, and I apologize for the wait. Hope this helps clear things up a bit and gives you some more direction.

We are working directly with the executive team at the NewLifeRX to see if we can get dedicated inventory for our community here on Reddit.

Thanks for your patience!
Chloe

Hey y'all, some of you have recently had BPI orders with Gimme cancelled by the pharmacy without any explanation, so I reached out to The Pharmacy Hub and here's what I learned:

The Pharmacy Hub (a BPI fulfillment pharmacy, who Gimme uses for all our BPI orders) is cancelling what they describe as duplicate orders; where a patient creates multiple orders to The Pharmacy Hub but via multiple telehealth providers.

For example, if you ordered BPI from multiple telehealth's that use The Pharmacy Hub as a fulfillment pharmacy, The Pharmacy Hub may ship the first order you created, but cancel any subsequent orders made within a certain time period, even if the subsequent orders were via different providers.

If you've been affected by this, please DM me so I can help get this resolved.

Also, during the launch of this pharmacy partner, we had a bug live for a few hours where 15 mg dose patients were incorrectly labeled as 1.5 mg. Thus, this group of patients were only sent 1 vial instead of 3. We're correcting this, if you're in this group of people you should see an update in your portal today, but if not then please reach out to me via DM.

Lastly, I know it's been really chaotic with all the pharmacy issues lately. Thank you for all of your patience!

Hey y’all. I’d like to address the claims circulating on Reddit that ‘Gimme hasn’t paid Apothecary’ or that we sent the wrong prescriptions.

So, what happened?

Some patients have had their NewLife (an Apothecary fulfillment pharmacy, also known as Quaker) orders delayed after they’d run out of inventory (we posted about this recently).

A few of these patients called NewLife and spoke to a pharmacy tech there, she claimed (falsely) that:

• “Gimme has not paid their bill”
• “Gimme is sending the wrong prescriptions”

I can confirm that this isn’t true, we spoke with the pharmacy tech on a call; she admitted that she was misinformed and shouldn’t have passed the blame onto Gimme. She hadn’t heard from her leadership team and made the assumption that we (Gimme) had not paid our bill, despite that not being the case.

To clarify: 

• At no point did Gimme withhold payment or funds from NewLife
• The prescriptions sent by your prescriber were received by Bask (our software partner) and sent to NewLife with no issue.

Here’s a statement directly from NewLife’s CEO to attest to this:

>“Dear Gimme Care,

>We have been informed that one of our employees has been giving wrong information to some patients who had reached out to an operational phone number. The employee has been notified by her supervisor. The orders we received are fine and being processed based on product availability.

>Patients should reach out to Gimme Care regarding any issues with their orders.  

>We apologize for the inconvenience this has caused. 

Regards,
RM
Co-Founder & CEO at NewLifeRX”

I'd like to mention that the intent of this post isn't to put the pharmacy tech or NewLife on blast, mistakes happen! I did feel it was necessary to set the record straight though given the amount of speculation I've seen that was based on false information that simple isn't true.

I hope this clears everything up, happy to answer any questions y'all have to the best of my ability!

TL;DR: the claims that have been made on Reddit are false, confirmed by the pharmacy tech who made them), and the CEO of the pharmacy (NewLife Rx).