Tsb Bank is holding my fund. Transaction was declined yet was deducted from my account. No pending.
I made an online payment, as usual did the authorisation to confirm its me making the transaction. However it still declined. I tried again and still declined. But noticed the amount was deducted from my available balance, yet no “pending” status nothing. The retailer didn’t get the payment so I assume it’s an issue with TSB flagging this. I spoke to them and they said the fund is on “hold” (no idea what this means) and that it will appear again on Monday (this happened on Saturday.) Is this a standard procedure?
u/cinamon_apple — 11 hours ago