Please help
Hi. We have a XBR-85X900F smart tv. Our wifi is properly connected, the software is up to date as well. 2 of the apps (Disney+ & HBO Max) wouldn’t load when I try to open. I uninstalled both to see if reinstalling them would fix the issue, but now when I try to reinstall them, they won’t install at all. It keeps giving the following message “Something went wrong. Check your wi-fi or get a notification when your connection comes back.” The wi-fi is connected. I also did a reset as well & that didn’t help one bit. I messaged Sony about this today and am just waiting on a response. I’m beyond frustrated. Please help.