u/cma2588

I have sent several inquiries about this because of how much of a major problem it is, and even gotten a reply from the assistant manager, but I am still in the process of having a conversation about it.
Something needs to change something needs to happen. This massive grocery franchise makes so much money and this Buffalo city location on Amherst Street has to be one of the busiest and is consistently jampacked… With that being said here is the major problem:
Ready for it....
THE MEN's RESTROOM IS A STRAIGHT UP NONSTOP, SHIT-HOUSE.
Now, I can't speak on if the women's restroom has the same issue. However, there is never been a time really when I've been in the store that the toilets aren't being occupied and sat on.
The issue is why do they have such a small bathroom at such a busy location when they are huge and profitable company that is known for catering to its customers?
The bathroom is so tiny and for some reason it has two stalls.
I am not kidding. This is not a joke. The shitters takes so much abuse and are being used at all times.
Like I mentioned in one of my inquiries, I understand people have to go… But for one, it is nearly impossible to go if you have to, and if you were lucky enough to be one of the ones currently on the shitter… There is constantly an entire crowd jammed in the bathroom, peeking through the cracks in the stall rushing your shit, and hovering over you while you go. It's absolute madness. Part of me laughs while I write this, but it's seriously not a joke.
I don't understand how every person has to shit immediately upon arriving at Wegmans.
This tiny restroom, constantly reeks of feces and is impossible to be kept up by the employees because the toilets are always in use. Not to mention, the employees such as the stock & cart boys are constantly in there blowing up the toilets as well. On top of the customers having to go.
Sometimes you can't even get in there just to urinate in the urinal because there is such a crowd and usually a line outside the bathroom all waiting for the two stalls to be rotated from one shitter to the next.
The next man has to walk into that stall seconds after it was just blown up and walk directly into a feces aroma. You can just see the displeasure on their faces as they have to walk into the stalls.
Even with this issue for some reason, everyone still goes.

Now, as a comparison I visited the East Amherst location on transit Road and boy oh boy what a difference. The main restroom that sits in the regular front of the store location has additional stalls and way more space.
In addition, there is additional restrooms in the café area, including a family, restroom, as well as an additional family style restroom, stall inside of the regular restroom with its own sink, cupboards, the whole nine. If I wanted to, I could've gotten an entire shit completed as well as getting a shave in all on my own long leisurely time. Versus the example I used above about the Amherst location where if I am on the shitter, forget trying to shit in peace as you are being rushed by all the other impatient gentleman with their cheeks puckered up and grunting and complaining. The pressure is unbearable.

In conclusion, this has been a major issue for as long as I can ever remember and every time I am there, there is never a time where those two toilets have rest. Why on earth can't this be fixed with such a lucrative company? I know for a fact Danny Wegman would want this for us. Within the matter of a week, they could renovate this situation install an additional restroom, additional stalls, and just make everyone's life better when attempting to use the restroom.

I would love to hear other thoughts on this.