Not getting promoted over not selling enough credit cards
I’ve been working at my Marshall’s for 4 years and I have been a coordinator for 2 1/2 of those years. I’ve jumped between floor coordinators and CEC.
I am currently a CEC and I applied for the admin coordinator position. I thought I was for sure going to get the position because I had been expressing interest in this position for months and I also have a bachelors degree in business administration.
I did my interview with 2 ASMs and about a week later the store manager pulls me into his office and tells me they will not be going forward with me because I sold one credit card last month. I explained to him that the entire month of April was very hard because they had no payroll and would schedule me one or 2 cashiers throughout the entire day. So I was more focused on making sure our lines were down and the front end was clean.
He told me my performance had been lacking, which that was the first I had ever heard that. I explained to him that during my yearly evaluations I have never ever received a low score or poor feedback. Every year I am given an amazing score and a nice raise.
I am so frustrated because out of 4 ASMs and 1 store manager, none of them ever gave me any sort of negative feedback on my performance at work and all of a sudden I am “not leading the team” or “leading by example”. It felt like a huge slap in the face and I’m not even sure what to do at this point. Obviously I’d love a new job, especially since I got my degree last year but the market has been terrible.