u/commodus8

Really gutted to be writing this. Picked up the Chessnut Move excited to finally have a proper e-board setup, and after literally three games, a pawn and a rook have completely stopped registering.

Tried everything I can think of:

•	Full charge on both pieces  
•	Resynced the board multiple times  
•	Switched between Bluetooth channels  
•	Restarted the app

Nothing. The pieces just sit there undetected. The rest of the board works fine, which makes it even more frustrating. it’s clearly an individual piece hardware issue, not a sync problem.

For the price point, I expected a lot better build quality. Has anyone else had pieces fail this quickly? Did Chessnut support actually sort you out with replacements?