Palmstreet: Fix the Notification Settings
I’m not a 2 year old who enjoys pressing imaginary buttons that lead to nothing. 🥸
I have respect for the thing you have built. Your platform runs admirably well, in spite of juggling massive logistical hurdles under the hood. That being true: making it so adjustable “settings” tab has zero impact on received notifications isn’t a glitch, or a back end oversight, it’s a straightforward way to farm customer fatigue.
I’m sure it’s boosting your engagement/sales metrics in the immediate term. It’s also going to cause user phase out over time.
You team will inevitably start to/likely is currently wasting significant man hours trying to determine out why retention isn’t where you want it. This is why. Fix this problem, that number will go up.
I swear on my mother, UX career, and plant jesus- I just want the notifications I signed up for.