Hetzner 2FA login issue — verification code invalid and no support response for 24+ hours
Has anyone else faced this issue with Hetzner?
I am unable to log in to my Hetzner account because the 2FA verification code keeps showing as invalid, even though I am entering the correct code from my authenticator app.
I have already raised a support ticket, but it has been more than 24 hours and I still have not received any proper response or resolution. This is very frustrating because account access is critical when servers and services are involved.
I understand security checks are important, but completely locking a customer out without timely support is not acceptable for a hosting provider.
Has anyone here faced a similar Hetzner 2FA issue? How long did support take to respond, and was there any way to get the account access restored faster?
Any suggestions would be appreciated.