i just got a Node75 with 2 deFective keys right out oF the box! (blush nano)
i bought a nuphy node75 from a third party website that was on a sale, i got it or the equivalent of around 90 dollars, it arrived today and right out o the box two keys are defective! just as i've expected rom all o the reviews ive seen about it. one o the deective keys is rather obvious to notice looking at this post. it is such a shame because this is my irst low proile keyboard, i loved the design and bought it with such high hopes that my risk will be worth it when my keyboard arrives lawless and i get to use my irst expensive keyboard. (90 bucks for a keyboard is NOT budget or me! it is twice as much as the last keyboard i got that worked perectly ine out o the box) this is also my irst low proile keyboard and i actually really love typing on this thing. really only i the switches werent aulty this had the potential to be the coolest piece o tech i own. its really beautiful and somewhat reminiscent o the braun design language (which is mentioned suspiciously oten on the reviews that i've seen on youtube.) i love the look the sound the "eel" the everything BUT without the unction NONE o it matters.
what should i do now? is NuPhy support supportive? has anyone else with the same deective blush nano switches been able to replace theirs with a working unit? or should i go to the third party seller i got it rom and request a reund?
the missing letters show how severe the issue is! i did not intentionally mistype ANY word on this post.
EDIT: as a band-aid solution i replaced the F key switch with a switch from the function row, i will send a video of my defective two keys and request replacement switches BUT do you have to do this every time a switch goes bad? like two were bad right out of the box, what happens when more switches die a week, a month, a couple months later? that's still garbage longevity for a product at this price point. i don't even know if i should keep it even if they help me replace the broken switches because i can't trust that this product will live for long. is there any long term users here that can share their experience?
EDIT 2: FOR ANYONE PLANNING TO BUY THIS FROM A RETAIL STORE; i was unable to get replacement switches from NuPhy because i did not purchase the product directly from them. i guess i'll just try to refund it now. if you are planning to risk it and buy the keyboard, make sure you either buy from NuPhy directly or a third party that you trust, who provides service or a refund, because you are likely to need it.