v 26.2.2 (build 3) Playback Error
Self-taught Premiere Pro user here, and I’ve never experienced an issue a quick Google search can’t solve until now.
I’m editing content for work where I did not shoot the majority of the footage. Most of the b-roll was shot on an Android. Interviews were shot on a Canon. Playback randomly stops in the middle of workflow. Playback also stops if I click out of the application. Here’s what I’ve done to try to resolve the issue in no particular order.
- Updated the software to its latest version.
- Downgraded to the version before that.
- Uninstalled and reinstalled the application.
- Used the latest version of Premiere 2025.
- New projects and sequences with JUST the camera footage.
- Changing the codec on the phone footage to DNxHR.
- Cleared the Cache (did this multiple times).
- Updated to Sequoia 15.7.7.
- Tried creating a new project on my laptop on the latest version of PP.
- Reset application preferences.
- Changed to “enable Mercury Transmit.”
Total RAM available for Premiere is 72 GB. Interview footage is a .mp4. All footage imported is washed out in playback, but looks different when exported. None of this has been an issue before now. It’s as if everything changed overnight and I don’t know what happened. I’m using a fairly new device—2025 Mac Studio/Apple M3 Ultra. I get about five to ten minutes of work in if I’m lucky before it lags out. Anything would be helpful. I’ve been troubleshooting for what feels like days.